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Issuing replacement goods for an order
Last updated about 5 years ago

Navigate to Orders.

Click on the order you wish to update.

In the Delivered Goods section, click Replace Delivered Goods.

A textbox with the current delivered goods will pop up. Here, input the replacement goods to be issued.

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If you want to send the customer an email with the replacement goods, check the send email to the customer containing the new goods option.

Press Issue Replacement.