Help Center

Recommended: Add stock to products, Getting help with a purchased product or Embed product in a website
Back to help home
Checkout
Getting a refund for a purchase PayPal Pending Status Reasons "The receiver does not accept payments in this currency" error in PayPal Leave feedback for a seller or product Updating feedback you previously left Getting help with a purchased product / My product does not work "Sorry, we can't complete your purchase at this time" error in PayPal Product email not received Which currencies we support Supported Gateways The shop is unable to process this payment due to a billing-related issue
Product email not received
Last updated about 4 years ago

It is best to contact the seller in situations like these by clicking the Contact Seller link on the product or Shop page.

There can sometimes be a delay with Outlook/Hotmail receiving emails, this is not a Selly specific issue.

Ready to start selling?
Build out your store for completely free and find the perfect plan to get started selling.
Get Started

E-commerce is easy with Selly. Create your own customizable online store and start selling digital goods today.

Company
Login Sign Up Pricing Status Roadmap
Products
Selling Payments Storefront E-commerce Features Overview
Help
Help Center Terms of Service Privacy Policy Refund Policy Report Abuse

Copyright © 2023, Selly LLC